- All equipment remains the property of Reclaimed Fire.
- Equipment must be used safely and for its intended purpose only.
- Hirers must be 18+ and accept full responsibility for equipment during the hire period.

- A non-refundable deposit (typically 25–50%) is required to confirm your booking.
- Final balances are due 7 days before your event unless otherwise agreed.
- Bookings are confirmed only once payment is received and acknowledged.

- We deliver nationwide, and additional charges may apply depending on location.
- Delivery and collection times will be agreed in advance.
- Delays caused by lack of access may incur additional charges.BBQ equipment will be delivered clean, tested, and ready to use.

- All hires include a cleaning kit (grill brush, degreaser, cloths).
- Equipment must be returned in the same clean condition it was delivered in.
- Excessive dirt or damage may incur a cleaning or repair fee.
- Don’t want to clean? A “dirty clean” option is available at an extra charge — please request this in advance.

- The hirer is responsible for any loss, theft, or damage during the hire period.
- Any damage must be reported immediately.
- Costs to repair or replace damaged equipment will be invoiced after the event.

- Deposits are non-refundable.
- Cancellations less than 7 days before the event may be charged in full.
- We’ll always do our best to reschedule or accommodate changes where possible.

- We operate outdoors in most weather conditions.
- If extreme weather prevents safe setup or cooking, we’ll work with you to find the best solution — this may include rescheduling, moving to cover, or partial refunds at our discretion.

- All catering packages are subject to availability.
- Menus are flexible and can be adapted to dietary needs with prior notice.
- Final guest numbers and dietary requirements must be confirmed at least 7 days before the event.
- We operate to strict hygiene and food safety standards and hold appropriate certifications.

- We can assist with drinks packages upon request.
- Licensing may apply for alcohol sales or bar services — we’ll advise on this as needed.

- Our fire cages are not for sale.
- We may offer bespoke fabrication at an additional cost, but Reclaimed Fire retains exclusivity over this design and use.

- Reclaimed Fire holds public liability insurance.
- We are not responsible for injuries or damage caused by misuse of equipment or by guests.
- It is the hirer’s responsibility to ensure a safe, suitable space for setup.

- Ensure access for delivery and collection.
- Provide suitable space (flat, outdoor, well-ventilated).
- Adhere to all safety guidance provided by Reclaimed Fire staff.
- Obtain necessary permissions if hosting in public spaces or venues.